Tech Tips

5G vs 5G

5G vs 5G – explaining the poor naming

Cell Phone providers are rushing to deliver the new “5G” Network. This of course is the next evolution after “4G” which most of our cell phones and devices run on these days. However many of us already have something that is “5G”, our modern routers! The catch? They are two entirely different things, both with the name “5G”

Are you really restarting?

Please read, many people are not doing this (even though they think they are).

Comcast Norton without Constant Guard

Comcast is the only provider that provides Norton to its users free. Norton used to have a number of issues pre-2009, but after they scrapped their software and started from scratch it's become our preferred anti-virus software. You can get this from Comcast's website, but it usually includes a bunch of extra software (such as Constant Guard) that we are not a fan of.

However we've got a link that will take you to Comcast's Norton download without Constant Guard or any junkware.

Two Factor Authentication

Two-Factor Authentication (2FA) is a method to secure your login's on various sites even if someone is able to obtain your password.

The way it works conceptually is you log into a site (which you've setup 2FA on). Then you are prompted to enter a 2FA code usually obtained from your phone. This can be via SMS, Google Authenticator or Authy. You enter that secondary code (one which only works for a short period of time), then are allowed onto the site. 

Scams, Scams and more Scams

Some of the most common calls we get involve scams. Sometimes the scammers are successful; sometimes our clients call us before they get taken advantage of. We've covered them before in our tech-tips, but this will be a good refresher. We will try to be brief, but at the same time include relevant information.

Start your 2017 Tech Right

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Over the course of the year handle a lot of different issues. Here are things we saw more frequently. Knowing about these issues should prevent you from facing them in the future!

Fake Tech Support Scam

Fake Tech Support Video by PC Computer Guy Demonstrating what they do.

Inexpensive Cloud Backup – BackBlaze

Backup Today

Godaddy UID Outlook Error

Within just a couple days I've had several clients that use Godaddy setup on IMAP with Outlook call about receiving UID error messages when attempting to delete, respond to, or move messages. So if you've found this page - you're not alone. 

Unfortunately - getting Godaddy to respond to something, let-alone take responsibility for something not working properly can take an act of God.

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