Tech Tips by Pc Computer Guy!

We hope you enjoy our Tech Tips Articles, Videos, and Podcasts!

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Comcast is the only provider that provides Norton to its users free. Norton used to have a number of issues pre-2009, but after they scrapped their software and started from scratch it's become our preferred anti-virus software. You can get this from Comcast's website, but it usually includes a bunch of extra software (such as Constant Guard) that we are not a fan of.

However we've got a link that will take you to Comcast's Norton download without Constant Guard or any junkware.

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Comcast Norton Download

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Two-Factor Authentication (2FA) is a method to secure your login's on various sites even if someone is able to obtain your password.

The way it works conceptually is you log into a site (which you've setup 2FA on). Then you are prompted to enter a 2FA code usually obtained from your phone. This can be via SMS, Google Authenticator or Authy. You enter that secondary code (one which only works for a short period of time), then are allowed onto the site. 

As you've...



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Some of the most common calls we get involve scams. Sometimes the scammers are successful; sometimes our clients call us before they get taken advantage of. We've covered them before in our tech-tips, but this will be a good refresher. We will try to be brief, but at the same time include relevant information.

1. Fake Microsoft Alerts

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Over the course of the year handle a lot of different issues. Here are things we saw more frequently. Knowing about these issues should prevent you from facing them in the future!

Fake Tech Support Scams – You browse the...


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Fake Tech Support Video by PC Computer Guy Demonstrating what they do.

Several times a week we get calls about a virus on the computer. The caller explains that it says the computer is going to blow up in a nuclear explosion if it isn’t fixed right away. Ok, maybe that’s a bit of an exaggeration,...


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Backup Today

Backing up your computer is critical. It’s not a question of IF your hard drive fails, but rather WHEN it fails. The hard drive is the device that stores all of your data in your system. Many people get the idea that if they store the...



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We recently had an email account hacked. It wasn’t because there was a security flaw in our system, or because we were a victim of phishing. It was because another third party website got hacked, which we used the same username/password combination. The hackers got the information from this other website, and used it to get into our...


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Within just a couple days I've had several clients that use Godaddy setup on IMAP with Outlook call about receiving UID error messages when attempting to delete, respond to, or move messages. So if you've found this page - you're not alone. 

Unfortunately - getting Godaddy to respond to something, let-alone take responsibility for something not working properly can take an act of God.

I recommended these clients bail on Godaddy and...


Ditch Godaddy

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PC Matic Reviews from Amazon

Lately I've seen as many "PC Matic" commercials as I have "My Pillow" commercials. I find this interesting as many years ago when this product came out, several customers tried it with bad results. The commercials tout how it's amazing, the best anti-virus ever and so much more. This got me curious as to if they've actually improved the product. So I...



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Video Demo at bottom

Search Windows for files and settings

One of the most under used features is the Windows Searching feature. So many people don’t even realize it’s there, which is surprising since it’s been there since Windows Vista! This great unknown...


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