Pc Computer Guy Services and Support

PcComputerGuy has years of experience successfully handling the technology needs of hundreds of commercial and residential clients. Everything from virus removal to setting up an entire office network--PcComputerGuy has you covered.

Some of the most common services performed by PcComputerGuy include:

Virus Repair: Got a virus? It's really this simple: You've got a virus. You call us. We fix it fast. Then we consult on prevention. Virus repair is one of PcComputerGuy's most common service requests. PcComputerGuy will perform several diagnostic procedures on your system to diagnose the problem, remove the virus, and if necessary, fix the damage caused to your system by the virus. Due to the number of new viruses, adware, spyware, and other malicious programs being created each day, it is critical to install an effective antivirus program on your computer, and to make sure your antivirus is constantly updated. Most programs will allow you to set the option to automatically update and check for new viruses. It is important to remember, however, that sometimes new viruses infect computers before makers of anti-virus software can protect machines. If this happens, PcComputerGuy has all the tools and expertise necessary to remove the latest and nastiest viruses from your computer.

Backup: The above mentions one way in which your data and important files could be put in danger. Viruses, as well as mechanical hard-drive failure, could cause you to lose years worth of your life's data stored on your computer. For this reason, PcComputerGuy urges every client to BACK UP YOUR DATA. PcComputerGuy can install a system for you which will automatically back up your system nightly, weekly, or monthly--and protect your files.

Preventative Maintenance/Tune-ups: Performing general preventative maintenance on your computer will help the system run at its optimum speed and efficiency, as well as help to protect your system from failure. This category of service involves giving the computer a check-up to see which hardware and software components may not be running correctly or as fast as they should be. This category of service often includes the removal of Spyware and Adware. These malicious programs are often responsible for hindering PC performance and burdening users with annoying popups. Also, they may be sending out undesirable data from a users machine. Also included in preventative maintenance is the removal of old temporary files and cookies. It is a good idea to remove unnecessary junk from the PC that may be just taking up space and hindering performance. Undesirable cookies from websites visited may be lurking around on a PC and should be cleared from time to time. PcComputerGuy can also perform a Quick Scan Disk of your hard drive--checking directory structure integrity and hard disk “health.” Defragmentation of the hard drive is also helpful--this process organizes the files on a PC in a manner which allows for faster access and reading of files, improving system performance.

Software: This is a large category, which includes software and firmware installation and upgrades.
Firmware: In addition to helping you install programs onto your computer, PcComputerGuy can help with issues which require diagnosis and repair or re-installation of software/firmware elements of a PC. Firmware, commonly known as “Drivers” --are programs which allow a computer to operate hardware devices. Firmware must be working properly in order for a physical device to function correctly. PcComputerGuy will help you find and install any needed drivers.
Software: PcComptuerGuy offers a variety of software including Windows 7, Microsoft Office, and Norton Antivirus. When considering purchasing new software, PcComptuerGuy urges customers to call for a consultation before spending money on a given program. Not all software is compatible with the hardware a customer may have in a computer. There are instances where an application will not function on a “compatible PC” due to the hardware installed on the PC. This is rare but does occur.

New Computer: Let PcComputerGuy take all the hassle out of buying a new computer! PcComputerGuy will consult with you to determine which computer will best suit your technical and budgetary needs, and handle all of the details from purchasing to installation! Once your new computer is installed, PcComputerGuy can also spend time in a one-on-one educational session to help you get the most out of your new machine!

Set Up Computer: Are you moving? Or maybe just moving your office to another room? Let PcComputerGuy take care of setting up your computer, configuring your router, and connecting your wireless devices.

Education/Classes: PcComputerGuy offers personal one-on-one computer training with customers. Training will be done in the customer's home covering needs from “basic computer operations” to using a specific application. It is highly recommended to make a list of questions beforehand, so that so that all aspects may be covered.

Design & Purchase Custom PC's: A PC will be built to fit the customers needs, and will accommodate any specific requests including hardware devices, or software to be installed.

Upgrades: Any customer desiring upgrading of a PC or wishing to add functionality will first need a consultation. PcComputerGuy will then advise the options, costs, and each option's prospective improvement on the computer. Once a decision has been made, the requested work will be performed.

Networking: Networking involves connecting multiple computers or devices together, or to the Internet. Maybe you want to access your files from any computer in the house, or send a file to a printer in another room. Whatever your networking needs, PcComptuerGuy will provide a solution. PcComputerGuy will set up your office or home network. In addition to adding convenience, a network installed by PcComputerGuy can add a layer of protection by way of a hardware firewall. Be sure to ask your technician for details.

Gaming: PcComputerGuy can Network your XBOX and Playstation. Access your computer's hard drive right from your television! Watch movies and view pictures stored on your computer, from the comfort of your living room!

TV and Video: PcComputerGuy can hook up your living area or office with surround sound, set up an entire home-theatre, and even wire speakers on your patio!

Emergency Service: PcComptuerGuy offers Emergency service rates for customers needing immediate assistance during weekend or off-hours. Please call for details. (317.536.8409)

Remote Access: Some issues can be fixed remotely.

Gadgets: Smartphones, Blackberry, Bluetooth, Cameras, GPS...

Data Recovery: Has your hard-drive crashed?

Custom Websites: Need a custom website built? Call PcComputerGuy to learn the options available to you!

Refurbished ComputersThere are many advantages to purchasing a refurbished computer from PcComputerGuy

MUCH MUCH MORE! Call with any questions!