Hourly Rates for Residential Computer Service
Residential customers are customers that are on residential property and in need of typical home-user services.
PcComputerGuy offers affordable pricing options for our Residential customers. There are several options available to you, each offering its own benefits. In-Home service is the option our customers most often choose. In addition to In-Home service, Remote-Access, and In-Shop service are also available at a discount to our normal In-Home price. No matter which option you choose, you will get top-notch service at a great price!
Here's How Our Pricing Works:
(Only $65 per hour for new Residential customers with a 1-hour minimum!)
Parts and/or software
= Total Cost
It really is that simple.
For a list of common issues such as virus repair, networking, or optimization/speed increase check our FAQ
Residential Service Hourly Rates:
Residential In-Home Service: $75/Hour Standard rate. Check here for Specials. Also included is a trip-charge which covers travel expenses and the added convenience of computer repair in your own home! (Trip-charge for Residential customers will range from $20 to $40 for Indianapolis and the surrounding rural areas.) A one-hour minimum applies to Residential In-Home service. The cost of any parts needed such as a hard drive, router, etc. will be added to the service charge described above.
Residential Remote Access Service: $60 per hour, 1/2 hour minimum. ($30 minimum.) No trip charge and is often handled within minutes or hours.
*Some situations will require a home visit, in which case Remote Access Service and Pricing can not be applied.
In-Shop Service: PcComputerGuy now offers customers the option to drop off their computer and pick it up when the repairs are complete. Advantages of this option include significant cost savings:
1) For In-Shop service, we generally charge a maximum of three hours, even if the job takes longer to complete. (This may not apply in rare circumstances such as data-recovery. Your technician will discuss all of the details with you prior to completing the work.) In-Shop service is billed at $60 per hour with a one-hour minimum. In-Shop work can still take advantage of our specials.
2) For In-Shop service, there is no trip-charge, saving customers anywhere from $10-$40 depending on customer type.