Remote Access Services and Rates by PcComputerGuy

Remote Access Service is provided by Pc Computer Guy at a discount to the normal on-site price.

Remote Access Service is different from traditional On-Site computer repair in that the technician does not make an on-site visit, but instead assists customers remotely. Call PcComputerGuy today at 317.536.8409 or 866.653.6748 to learn more about this service!

The pricing structure is as follows:

Residential Remote Access Service: $60 per hour, 1/2 hour minium. ($30 minimum.)
*Some situations will require a home visit, in which case Remote Access Service and Pricing can not be applied.

Small-Business Remote Access Service: $60 per hour, 1/2 hour minium. ($30 minimum.)
*Some situations will require a home visit, in which case Remote Access Service and Pricing can not be applied.

Business Remote Access Service: $60 per hour, 1/2 hour minium. ($30 minimum.)
*Some situations will require a site visit, in which case Remote Access Service and Pricing can not be applied.
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*New Feature: In-Shop Service: PcComputerGuy now offers customers the option to drop off their computer and pick it up when the repairs are complete. Advantages of this option include significant cost savings:

1) For In-Shop service, we generally charge a maximum of three hours, even if the job takes longer to complete. (This may not apply in rare circumstances such as data-recovery. Your technician will discuss all of the details with you prior to completing the work.) In-Shop service is billed at $60 per hour with a one-hour minimum. New customers will receive the $10 per hour discount.
2) For In-Shop service, there is no trip-charge, saving customers anywhere from $10-$40 depending on customer type.